For teams whose product is hard to use or hard to sell

UX/UI Design

We look at how people really use your product, then design the flows and screens that make it easier. You get a tested design in Figma, a design system and files any developer can work from.

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Overview

UX/UI design services for products people find easy to use

UX design decides how a product works: where users start, what comes next, where they get stuck. UI design decides how it looks and feels. We do both, starting with how people use what you have today.

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  • Interviews, a look at your analytics and a walk through your current product show where users struggle.

  • User flows, wireframes and finished screens in Figma, with reusable components so the product stays consistent as it grows.

  • We try the key flows with a few real users and fix what confuses them before any developer starts.

Our projects

Products we’ve shipped, on web and mobile

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Scope

What’s included in our UX/UI design services

From the first interview to the files your developers work from. Scope and price are agreed up front.

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Research

  • Interviews with your users and your team
  • Review of your analytics and current screens
  • Competitor and pattern review
  • Problems ranked by impact

Design

  • User flows and information architecture
  • Wireframes of every key screen
  • UI design in Figma, desktop and mobile
  • A design system of reusable components

Test and hand over

  • Usability tests with real users
  • Revisions based on what we learn
  • Specs, states and exported assets
  • Support while your developers build

Recognition

Recognized by the industry

Independent awards and client reviews, not just our own word.

5.0
Average rating on TechBehemoths & Clutch
30+
clients across the globe
7+
years of building digital products

Some of the companies we work with

Why Softclaire

Good interfaces explain themselves.

People don’t read instructions. If they need a tooltip to find the main button, the design still has work to do. We design so they don’t need one, and we test to check.

Tell us about your product

  • Decisions backed by evidence

    Interviews, analytics and usability tests support each choice, so design discussions end faster.

  • A look that fits your brand

    Colors, type and tone come from your identity. If you don’t have one yet, we can shape it as part of the work.

  • A system, not just screens

    Reusable components and rules your team can extend without asking us.

  • Files developers can use

    Organized Figma files with specs, states and assets, so nobody has to guess.

What we build

What we apply UX/UI design to

Any product with screens and users. These are the ones we are asked for most.

  • SaaS products and dashboards

    Data-heavy screens, filters and reports that people can read at a glance.

  • Portals and admin areas

    Roles, permissions and settings laid out so each user sees only what they need.

  • Onboarding and sign-up

    The first minutes decide whether people stay. We map and design them step by step.

  • Checkout and payment flows

    Fewer steps, clear prices and error messages that actually help.

  • Content-heavy products

    Learning platforms, document tools and knowledge bases with a clear structure and search.

  • Redesign of existing products

    We audit what you have, keep what works and redesign the rest in stages.

Process

How a UX/UI design project runs

Short steps, with you in the Figma files from the first week.

  1. Discovery and audit

    We talk to your users and team, review analytics and the current product, and agree what to fix first.

  2. Flows and wireframes

    We map the journeys and sketch every key screen in black and white, so we agree on structure before style.

  3. UI design

    Finished screens and components in Figma, reviewed with you in short rounds.

  4. Testing and hand-over

    We test with real users, adjust, and hand over organized files and specs to your developers.

Technology

Tools behind our UX/UI design

Simple, shareable tools, so anyone on your side can open the files and comment.

  • Design

    • Figma
    • FigJam

  • Research

    • User interviews
    • surveys
    • analytics review

  • Testing

    • Video-call sessions
    • screen recordings

  • Hand-over

    • Figma Dev Mode
    • specs
    • exported assets
    • design tokens

  • Design systems

    • Component libraries and style guides in Figma

Engagement models

Ways to work with us on UX/UI design

Start with a fixed-price project, keep design time every month and have us at hand while it is built. You always talk to the people who design it.

  • Fixed-price design project

    Most common

    Research or a UX audit first, then flows, screens and a design system, in phases with fixed prices.

    Get a quote
    • Phase one: research or an audit of your product
    • Usability tests with real users
    • Developer-ready files and specs

    Best for a new product or a major redesign.

  • Design on retainer

    Monthly

    A set amount of design time every month for a product that keeps changing.

    Get a quote
    • Features designed from a shared backlog
    • Changes based on user feedback and analytics
    • Scale up or down with notice

    Best for products with a steady flow of new features.

  • Design support

    During the build

    We answer developers’ questions, check built screens and keep the design system current.

    Get a quote
    • Quick answers to design questions
    • Built screens checked against the design
    • Design system kept up to date

    Best if your developers are already working.

Not sure which fits? Let’s talk

Testimonials

What our clients say

Reviews from founders and teams we have built products with, also published on Clutch and TechBehemoths.

  • TechBehemoths

    Softclaire is development company unlike (many) others. Friendly and flexible, good with deadlines and trustworthy. Experts in multiple fields. We are very happy to work with them as development partner. Very much recommended!

    Arno Bakker Co-owner at Mediascape
  • TechBehemoths

    We have been working with Softclaire for almost 2 years now, on our main product - an online gaming website, play-games.com. Being in the web games niche, things change fast so we need to adapt on the go - and we can trust them with this. They are easy to work with, proactive, and manage work flow very well. We value their transparency and their perseverance in every task they undertake.

    Stefan Naghi Co-founder at FIRST PIXEL SRL
  • TechBehemoths

    We approached Softclaire with nothing more than an idea and a few initial mockups for our SaaS product. Their team stepped in guiding us through strategic planning, development and devops. We are still working with them for ongoing maintenance and feature updates. If you're looking for a reliable, long-term technical partner, I highly recommend them.

    Alexandru Mihalache
  • Clutch

    Within 6 months of our app launch we have gained 750 users. We have had a huge boost in traffic on the platform since launch and have multiple 5 star ratings on the App Store. We have also had comments from other software developers commenting on how brilliant the app is structured.

    Nassouh Kabbani CFO at Pocketask Inc.
  • Clutch

    The team delivered everything on time and provided a mind map to showcase the progress. Overall, they were very flexible and committed to meeting expectations.

    Mihai Brebu Director at Puapi
  • TechBehemoths

    We had an idea for a tech startup in the medical niche, but we lacked the expertise to design and develop a product of this scale. Thankfully we found an amazing team that guided us through the process every step of the way.

    Aron Dumitrache Medtech Innovator
  • TechBehemoths

    A few months ago, I contacted them for a custom Perfex CRM module and the e-Invoice module. Their work is of exceptional quality, and I am extremely satisfied with both the quality and the budget. I highly recommend Softclaire to all businesses and investors!

    Mirela Marin
  • TechBehemoths

    Softclaire created a beautiful, functional website for us, exactly as we instructed.

    Paul Radovan CEO at Print Services

Good to know

Frequently asked questions

Contact us
How much do UX/UI design services cost?
It depends on the number of screens, how much research the product needs and whether you want a design system. A single flow is a small job, a full product redesign is a larger one. After a short call we give you a fixed price per phase before work starts.
How long does a UX/UI design project take?
A UX audit takes a week or two. Designing a full product usually takes a few weeks to a couple of months, depending on size and how fast we get feedback. We agree the timeline with the scope and share progress in Figma as we go.
What is the difference between UX and UI design?
UX design is how the product works: the journeys, the structure, the steps. UI design is how it looks: layout, color, type and the details of each screen. Good products need both, and we do them in that order.
Do you do user research and testing?
Yes. We interview users, review your analytics and test the main flows with a handful of real people before hand-over. It’s usually the part that saves clients the most money later.
What do we receive at the end?
Organized Figma files with all screens and states, a design system of reusable components, specs and exported assets, and notes from the research and the tests. The files are yours.
Can you improve a product we already have without starting over?
Yes. We audit what exists, keep the parts that work and redesign the weak ones in stages, so your team can ship the changes step by step.
Can you also build what you design?
Our UX/UI design service ends with the design files. If you want us to build it as well, that is part of our web development and mobile app development services. You are also free to take the files to any other team.

Let’s talk about your product’s design

Tell us what you want to build. We reply with the next steps.

Call or WhatsApp Get an estimate

Or email us at contact [at] softclaire.com

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