For companies and public institutions with a website to keep current

Website Administration

We take care of your website every month, so it stays up to date, secure and online without you thinking about it: content published, updates and backups done, hosting, domain and SSL handled.

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Overview

Website administration for sites that must always be current

You send us what needs to change and we do it: news and announcements published, pages and documents updated, products added. Behind the scenes we handle updates, backups, security, hosting, the domain and the SSL certificate.

You get one contact person, a confirmed deadline for every request and a short report every month. We work with WordPress, OctoberCMS and custom-built sites, and with many state institutions.

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  • We publish your news, announcements, documents and pages, formatted properly and ready for search.

  • CMS and plugin updates tested first, automatic backups, malware checks and uptime monitoring.

  • Domains and SSL certificates renewed on time, mailboxes set up, and we deal with the providers for you.

Our projects

Featured work

A selection of products we’ve shipped.

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Scope

What’s included in website administration

A monthly package of hours that covers the content and the technical side. Unused time can go into small improvements.

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Content

  • Publishing news, announcements and documents
  • Page and menu updates
  • Photos, products and blog posts
  • Formatting and search optimization

Technical care

  • CMS and plugin updates, tested first
  • Automatic backups and restore checks
  • Malware scans and uptime monitoring
  • Fixes for small problems

Hosting and reporting

  • Hosting, domain, SSL and email management
  • Renewals handled before they expire
  • Requests by email, phone or WhatsApp
  • A monthly report of what was done

Recognition

Recognized by the industry

Independent awards and client reviews, not just our own word.

5.0
Average rating on TechBehemoths & Clutch
30+
clients across the globe
7+
years of building digital products

Some of the companies we work with

Why Softclaire

A website nobody looks after gets out of date quietly.

The announcement that wasn’t published, the plugin that wasn’t updated, the certificate that expired on a Friday. We make sure those things have an owner.

Tell us about your website

  • One contact person

    You write to the same person every time, and they know your site.

  • A confirmed deadline

    We confirm when each request will be done. Urgent ones, like an announcement that must go out today, are handled the same day.

  • Changes tested first

    Updates go through a test copy before they reach the live site.

  • Nothing hidden from you

    You keep the logins, the domain and the hosting account, and the monthly report shows what was done.

What we build

What we publish and look after

The everyday work of keeping a website accurate, online and safe.

  • News and announcements

    Published the day you send them, formatted and with the right category, date and links.

  • Documents of public interest

    Decisions, procurement notices and reports uploaded on time, with clear titles so people can find them.

  • Pages and menus

    New pages, changed texts, reordered menus and updated contact details.

  • Products and offers

    Items added or changed, with photos, prices and descriptions kept consistent.

  • Forms and contact details

    Contact forms tested, emails delivered to the right people and details kept current.

  • Hosting and security

    Backups, SSL certificates, malware checks and access rights, watched and renewed before they expire.

Process

How website administration starts

A short audit first, so we know what we are taking over.

  1. Short audit

    We look at the code, the hosting and the security of your site, and tell you what is fine and what is urgent.

  2. Agree the package

    We agree the monthly hours, how you send requests and who your contact person is.

  3. Requests handled

    You send what needs to change, we confirm the deadline and do it.

  4. Monthly report

    Every month you see what was done and how the site is performing.

Technology

Systems we administer

We work with the platform you already have, and tell you honestly when it needs replacing.

  • CMS

    • WordPress
    • OctoberCMS
    • Strapi

  • Custom sites

    • Laravel
    • CodeIgniter and Symfony sites

  • Hosting

    • Shared hosting
    • DigitalOcean
    • AWS

  • Security

    • SSL certificates
    • Cloudflare
    • malware scans

  • Monitoring

    • Uptime checks
    • automatic backups

Engagement models

Ways to work with us on website administration

Start with a fixed-price audit, then pick a monthly package or one with a service level. You always talk to the people who look after your site.

  • Website audit and urgent fixes

    Start here

    A fixed-price review of code, hosting and security, then the urgent fixes.

    Get a quote
    • Site, hosting and security reviewed
    • Urgent issues listed first
    • Urgent fixes at a fixed price

    Best if you’ve taken over a site and don’t know its condition.

  • Monthly administration package

    Most common

    A set number of hours every month for content and technical requests, handled in the order you choose.

    Get a quote
    • Hours agreed up front
    • Requests by email, phone or WhatsApp
    • A monthly report

    Best for company websites that change regularly.

  • Package with a service level

    For institutions

    Uptime monitoring, security patches and same-day handling of urgent publications.

    Get a quote
    • Uptime and security watched
    • Urgent publications handled the same day
    • A record of what was published and when

    Best for public institutions and sites that must not go down.

Not sure which fits? Let’s talk

Testimonials

What our clients say

Reviews from founders and teams we have built products with, also published on Clutch and TechBehemoths.

  • TechBehemoths

    Softclaire is development company unlike (many) others. Friendly and flexible, good with deadlines and trustworthy. Experts in multiple fields. We are very happy to work with them as development partner. Very much recommended!

    Arno Bakker Co-owner at Mediascape
  • TechBehemoths

    We have been working with Softclaire for almost 2 years now, on our main product - an online gaming website, play-games.com. Being in the web games niche, things change fast so we need to adapt on the go - and we can trust them with this. They are easy to work with, proactive, and manage work flow very well. We value their transparency and their perseverance in every task they undertake.

    Stefan Naghi Co-founder at FIRST PIXEL SRL
  • TechBehemoths

    We approached Softclaire with nothing more than an idea and a few initial mockups for our SaaS product. Their team stepped in guiding us through strategic planning, development and devops. We are still working with them for ongoing maintenance and feature updates. If you're looking for a reliable, long-term technical partner, I highly recommend them.

    Alexandru Mihalache
  • Clutch

    Within 6 months of our app launch we have gained 750 users. We have had a huge boost in traffic on the platform since launch and have multiple 5 star ratings on the App Store. We have also had comments from other software developers commenting on how brilliant the app is structured.

    Nassouh Kabbani CFO at Pocketask Inc.
  • Clutch

    The team delivered everything on time and provided a mind map to showcase the progress. Overall, they were very flexible and committed to meeting expectations.

    Mihai Brebu Director at Puapi
  • TechBehemoths

    We had an idea for a tech startup in the medical niche, but we lacked the expertise to design and develop a product of this scale. Thankfully we found an amazing team that guided us through the process every step of the way.

    Aron Dumitrache Medtech Innovator
  • TechBehemoths

    A few months ago, I contacted them for a custom Perfex CRM module and the e-Invoice module. Their work is of exceptional quality, and I am extremely satisfied with both the quality and the budget. I highly recommend Softclaire to all businesses and investors!

    Mirela Marin
  • TechBehemoths

    Softclaire created a beautiful, functional website for us, exactly as we instructed.

    Paul Radovan CEO at Print Services

Good to know

Frequently asked questions

Let’s talk
Is this the same as looking after an app?
No. Website administration is the ongoing care of a website: publishing content, small changes, updates, backups, hosting and the domain. If you run an app or custom software and need bug fixes and response times, see software maintenance.
Do you administer websites for public institutions?
Yes, we work with many state institutions. We publish announcements, decisions, procurement notices and public-interest documents on time, keep the information sections up to date and make sure the site stays online and secure.
Can you take over a website built by someone else?
Yes. We start with a short audit of the code, hosting and security, fix what is urgent and then take over the monthly administration. We work with WordPress, OctoberCMS and custom-built sites.
How do I send change requests?
By email, phone or WhatsApp, whatever is easiest for you. We confirm the deadline for each request, and urgent changes, like an announcement that must go out today, are handled the same day.
How is website administration priced?
As a monthly package of hours, based on how often your content changes and how complex the site is. We recommend a package after the first audit, and you can adjust it later.
What happens if my website is hacked?
We restore the site from a clean backup, remove the malware, close the hole it came through and update what was out of date. Regular backups and updates are the reason this is usually a quick job.
Can you redesign the site or build new features?
Small changes and improvements are part of the monthly package. For a new look, see website design. For larger new features, see web development.

Let’s talk about looking after your website

Tell us what you want to build. We reply with the next steps.

Call or WhatsApp Get an estimate

Or email us at contact [at] softclaire.com

Related services

Related services

Want a new look for your site? See website design. Running an app and not a website? That’s software maintenance.